As previously notified on Aug, 2019, we announce that the Samsung Cloud Print service has been shut down as of Nov 1st, 2019 in your jurisdiction. Since the service was terminated, it is no longer available to use both the scan and the print feature via Samsung Cloud Print. Also, all the personal data collected for the service will have been deleted.
Although the Samsung Cloud Print service has come to an end, the Cloud Printing feature is still in use via Google Cloud Print. For more information pertaining to the details of the service, you may refer to the following link: https://www.google.com/cloudprint#printers.
If in need of support or assistance, please contact the following address: email@example.com. In closing, we would like to extend our deepest gratitude to your support for the Samsung Cloud print service.